Q: Is the Manufacturer or Trader?

A: Sino East Steel is the manufacturer which are specialized in producing variety of Steel products such as Steel pipes, Steel sheets and coils, Steel strips, structural steel, steel profile and steel wire rod, etc with almost 10 years experiences. Our wide products’ range involves in domestic market and oversea markets.

Q: Other scaffolding materials is available?

A: Yes. All related construction materials. Please check the list of scaffolding’s related products,

  • Scaffolding system (cup-lock/ring lock system, scaffolding frame, pipe&coupler system)
  • Scaffolding pipes (1.5′-2.0′)*(0.3-12m), hot dipped galvanized/Pre-galvanized/black, BS1139
  • Steel coupler (pressed/drop forged coupler)
  • Steel pipes (Square/Rectangular tube, ERW steel pipes, black annealed steel tube)
  • Steel plank with hooks or without hooks
  • Construction steel formwork

Q: What is the MOQ (minimum order quantity)?

A: Sino East Steel normally accept small order as one full 20ft container (25ton) for its minimum quantities about section steel, meanwhile mixed specification of steel products are acceptable. As concern notice: according to different quantities the buyers order, the quotation is different a bit.

Q: May send some Samples before bulk order?

A: Yes, Sino East Steel may provide the samples within 1-3 days according to each buyers’ demand and requirements. In meantime, corresponding sales representative will get each buyer’s feed back about sample’s requirement such as size, surface process and so on, then contact with the manager of workshop to arrange the sample which customers need. During sample provision period, Sino East Steel may offer good service such as production cutting, shearing, notches finishing, bending and press brake, hole punching and miter cutting and so on.

Q: What is the service?

A: Sino East Steel is the professional steel’s manufacturer, not only it is showed about the good quality products, but it also embodies company’s service for every customers home and abroad. Meanwhile, the senior sales representatives will offer the buyers’ professional and passion service for related products introduction as pre-sales; during sales period, senior technical support team may help the buyers to know about our products well, and provide good packing methods; after sale service as also important links will be offered for related issues after the goods or cargo have been received by the customers.

Q: Is there any Quality Control?

A: Sure. Sino East Steel owns senior Quality Control Team as QA and QC job, meanwhile the most of advanced testing equipment have been equipped for so strict inspection of quality control. At the first, Senior QC team will inspect the raw material after purchase back; the second, QA team will arrange related batch sampling during production’s period or on the production lines; the third, QC of Sino East Steel need to finish the final inspection for each batch after the steel products produced.

Q: What is the Payment Terms?

A: Payment terms is important thing to consider between each buyer and Sino East Steel because good and reasonable payment terms will ensure bilateral benefit such as customers and Sino East Steel. Normally there are main payment terms to be adopted as below, (Certainly, according to special geographic and terrain condition, we may discuss with the buyers for other payment terms premised two parties’ benefit.)

T/T 30% in advance by T/T ,70% will be before shipment under FOB.

T/T 30% in advance by T/T ,70% LC at sight under CIF.

T/T 30% in advance by T/T ,70% against the copy of BL under CIF.

Q: What is the packing methods?

A: Sino East Steel strictly adopt prime quality packing materials and according to standard exported packing methods, pack related steel products which the buyers purchase. Meanwhile, in terms of the states of steel material, to offer bundle, bulk, No packed cargo, frame or pallet which accordance with fumigation test. Certainly, as inner package of steel goods, the company will adopt Rustproof packing, Damp-proof packing, Waterproof packaging and Cushioning Package. We serve to customers and customized demand is accepted.

Q: How about the delivery?

A: Sino East Steel may offer delivery by containers on ship or railway wagon ,and bulk ship as safe and cost effective way of delivery. Normally, for stock, the company will within 7-10 day send the goods reaching at the loading port after received the advanced payment; for production period, 15-30 days for shipping after received the advanced payment by Sino East Steel.

Q: Any trade terms can be accepted?

A: Sino East Steel could do the business with oversea Steel’s buyers through kinds of trade terms according to standard INCOTERMS (International Rules for the Interpretation of Trade Terms) such as EXW, FOB, CFR and CIF. Certainly, in consideration of the buyers from inland countries, we also offer related trade terms such as CPT, CIP and so on.

Q: What is the process doing business between buyers and Sino East Steel?

A: Sino East Steel own convenient and standard process as below,

  • Provide concrete steel products’ information you need.
  • According to sample demand methods from Sino East Steel, we provide you good quality of sample you need.
  • If samples are accepted and approved, then Sino East Steel provides bulk production with related proforma invoice, commercial invoice, related contract and confirmed trade terms and payment terms between two parties. Meanwhile, products’ production will be arranged after T/T 30% advanced received as deposit.
  • Provide enough the products’ photos, photos or video of packing detail and loading container for the customers after bulk production done. Certainly, shipment will be arranged when the residue money namely the balance paid by the customers.